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Understand How Your Customers Truly Feel — At Scale

Decode emotions, uncover hidden signals, and make smarter decisions with DeepDive’s advanced Sentiment Analysis.

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Understand How Your Customers Truly Feel — At Scale
Trusted by industry leads

Discover the power of social listening

Uncover insights from every corner of the digital world with our advanced AI tools. Transform conversations into actionable strategies.

19%

Companies that use emotion detection in customer feedback see a 19% increase in customer satisfaction scores (CSAT) (Source: Qualtrics, 2023)

25%

Brands leveraging sentiment analysis see up to 25% reduction in churn by proactively addressing negative sentiment. (Source: Bain & Company, 2022)

2x

Brands tracking sentiment at the product level are 2x more likely to catch and resolve feature issues within the first week.(Source: McKinsey, 2022)

Supercharge Your Social Strategy

Unlock insights, monitor competitors, and safeguard reputation with DeepDive's advanced tools.

boost-brand

Boost Your Brand's Presence with Data-driven Conversations

Move beyond surface level conversation detection. DeepDive identifies happiness, anger, frustration, and excitement across millions of conversations in real time — helping you connect on a deeper, emotional level.

audience-intent-analysis

Audience Intent Analysis

Go beyond positive or negative. Detect purchase intent, churn risk, advocacy signals, and more — empowering your team to act faster based on real emotional triggers, not guesses.

Product-level Sentiment Tracking

Using natural language processing and machine learning for accurate sentiment insights.

sentiment trend

Sentiment Trend Over Time

Uncover how customer emotions across events or time. DeepDive visualizes how customer sentiment shifts across campaigns, launches, and crises — so you’re never caught off guard.

How we helped the biggest brands

Olay
Bkash
Praava Health
BAT
UCBD
Pepsico
Manchester City
marketing

Micro-Influencer Signal Detection for Brand Advocacy

"DeepDive’s narrative signal engine mapped 65B+ Instagram and TikTok UGCs to surface the micro-influencer clusters driving real brand advocacy. We shifted budget to those creators and our campaign became materially more efficient."
21%
campaign budget saved
65B+
UGCs analyzed
communications

Real-time Seeded Attack Neutralization

“A coordinated smear was forming; our team didn’t see the network until DeepDive did. DeepDive pinpointed the profiles amplifying it, neutralized them and helped comms respond before it spiked.”
3x
faster response
2,300
seeded profiles identified
demand generation

Intent intelligence for demand signal discovery

“DeepDive’s intent signal engine surfaced an emerging demand pattern we weren’t tracking. We repositioned our brand and re-prioritized our roadmap and the unit economics told the story immediately.”
306%
ROI optimized
+243%
Net revenue retention
sales

Price-hike impact foresight from consumer signals

“The market jolted after the mid-fiscal price hike. DeepDive’s predictive read showed sentiment and intent drifting within days, so we focused retention where risk was forming, before it showed up in quarterly reports.”
7,000+
conversations analyzed over 5 months
digital marketing

Consumer perception analysis for better market fit

“DeepDive revealed what prospective students actually cared about: by program, by region, by pain point. We tuned our narrative and the engagement lift followed.”
41%
increase in student engagement
300K+
conversations analyzed
strategy

Boycott narrative redirection at scale

“Negative sentiment began clustering around boycott chatter. DeepDive’s narrative signals made the pivot clear. We launched Sting to redirect attention and the conversation mix swung back in our favor.”
57%
reduction in negative sentiment
community

Fan engagement amplification through semantic drift analysis

“We stopped guessing what fans felt and started matching it. With real-time semantic processing, we adjusted content in-flight and engagement surged.”
115%
lift in fan engagement

Don’t take our word for it. Take theirs…

Discover how our solutions have transformed businesses by reading our client testimonials. Our customers share their experiences and the impact we've made.

“DeepDive transformed our social strategy! We now capture insights from every corner of the web, turning conversations into actionable intelligence.”

- Alex Johnson, Social Media Strategist

See it in action

Discover How Audience Intelligence can help your brand grow

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See How it Works