Name: Crisis Management
Brand: DeepDive

Discover the power of social listening

Uncover insights from every corner of the digital world with our advanced AI tools. Transform conversations into actionable strategies.

3x

Brands using social listening spot crises 3x faster and respond in real time-protecting reputation before damage spreads. (Source: Semrush, 2024)

58%

Of brand damage from a PR crisis happens within the first 6 hours of the event.

20%

Social listening can improve brand perception by 20% through targeted, informed crisis communication. (Source: We Are Social, 2024)

Supercharge Your Social Strategy

Unlock insights, monitor competitors, and safeguard reputation with DeepDive's advanced tools.

Real-Time Sentiment Spikes

Detect abnormal spikes in negativity tied to specific products, executives, campaigns, or media mentions. DeepDive flags anomalies the moment they happen, not after your inbox fills up.

Issue Tracking Across Channels

Monitor how crises evolve across X, Facebook, groups, forums, and any other social media platform - all in one unified timeline. No need to chase narratives across platforms.

Trigger-Based Alerting

Set intelligent thresholds based on keyword clusters, sentiment swings, or engagement surges. Get notified the moment a potential issue surfaces.

Reputation Recovery Intelligence

Track how your public perception rebounds after a response. Know when to step back, re-engage, or double down with confidence.

How we helped the biggest brands

marketing

Micro-Influencer Signal Detection for Brand Advocacy

"DeepDive’s narrative signal engine mapped 65B+ Instagram and TikTok UGCs to surface the micro-influencer clusters driving real brand advocacy. We shifted budget to those creators and our campaign became materially more efficient."

21%
campaign budget saved

65B+
UGCs analyzed

communications

Real-time Seeded Attack Neutralization

“A coordinated smear was forming; our team didn’t see the network until DeepDive did. DeepDive pinpointed the profiles amplifying it, neutralized them and helped comms respond before it spiked.”

3x
faster response

2,300
seeded profiles identified

demand generation

Intent intelligence for demand signal discovery

“DeepDive’s intent signal engine surfaced an emerging demand pattern we weren’t tracking. We repositioned our brand and re-prioritized our roadmap and the unit economics told the story immediately.”

306%
ROI optimized

+243%
Net revenue retention

sales

Price-hike impact foresight from consumer signals

“The market jolted after the mid-fiscal price hike. DeepDive’s predictive read showed sentiment and intent drifting within days, so we focused retention where risk was forming, before it showed up in quarterly reports.”

7,000+
conversations analyzed over 5 months

digital marketing

Consumer perception analysis for better market fit

“DeepDive revealed what prospective students actually cared about: by program, by region, by pain point. We tuned our narrative and the engagement lift followed.”

41%
increase in student engagement

300K+
conversations analyzed

strategy

Boycott narrative redirection at scale

“Negative sentiment began clustering around boycott chatter. DeepDive’s narrative signals made the pivot clear. We launched Sting to redirect attention and the conversation mix swung back in our favor.”

57%
reduction in negative sentiment

community

Fan engagement amplification through semantic drift analysis

“We stopped guessing what fans felt and started matching it. With real-time semantic processing, we adjusted content in-flight and engagement surged.”

115%
lift in fan engagement

Don’t take our word for it. Take theirs…

Discover how our solutions have transformed businesses by reading our client testimonials. Our customers share their experiences and the impact we've made.

“DeepDive transformed our social strategy! We now capture insights from every corner of the web, turning conversations into actionable intelligence.”

- Alex Johnson, Social Media Strategist

Never Miss a Signal That Could Threaten Your Reputation