Transform social buzz into Actionable Insights with Social Listening AI

Unlock hidden insights from public and private groups, hybrid dialects,
and niche communities where your real audience talks.

Monitor Trust, Manage Reputation & Understand Customer Needs

In financial services, reputation is currency. DeepDive helps banks, fintechs, insurance providers and other financial institutions stay ahead of public sentiment, monitor brand trust, and uncover what really matters to customers, all while reducing reputational risk.

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Trusted by industry leads

Finance is more than just numbers now

The finance world is no longer just about numbers, it's about narratives. Customers are turning to social platforms to form opinions, share frustrations, and celebrate financial wins. Understanding their evolving expectations isn’t optional, it’s business-critical.

39%

39% of Gen Z say social media is their primary source of financial education, far higher than family, school and college.

195%

195% increase in searches for “investment tips” on Pinterest in 2021, with similar search terms also exploding in popularity.

47%

47% of millennials say social media has had a positive impact on their finances, and 57% of Gen Z believe the same thing.

Make Every Market Signal Work for You

The finance world is no longer just about numbers, it's about narratives. Customers are turning to social platforms to form opinions, share frustrations, and celebrate financial wins. Understanding their evolving expectations isn’t optional, it’s business-critical.

Track demand spikes to know which financial products people really want.

Uncover competitor weak spots and market gaps your brand can own.

Detect early signs of crises before they damage your brand.

Understand consumer attitudes & behaviors, based on hard data.

Ensure complaints and queries on social are dealt with promptly.

Discover micro-influencers who drive real finance conversations.

Create thought leadership content based on what your audience cares about.

Identify brand advocates, detractors, and what’s driving each.

DeepDive Features

Where We Come In

Explore how DeepDive turns social chatter into real business intelligence—across every platform, dialect, and community.

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Sentiment Analysis

Distill actionable insights from millions of financial conversations, reviews, and niche forums. Understand how sentiment shifts during market turbulence, new product rollouts, or crises, then automate reporting to keep your teams aligned and informed.

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Trend & Keyword Analysis

From crypto and ESG investing to policy shifts, discover what your audience is paying attention to, weeks before it becomes mainstream. Track real-time keyword surges, industry debates, and regulatory developments to stay ahead of the curve.

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Crisis Management

Trust is the backbone of the financial industry. Identify early warning signs of negative sentiment, misinformation, or media spikes. Respond swiftly to protect brand equity, prevent compliance risks, and reinforce stakeholder confidence.

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Competitive Analysis

Benchmark your share of voice, sentiment strength, crisis response, and thought leadership against competitors. Identify whitespace, sharpen positioning, and build strategies that give you a competitive edge in a crowded market.

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Brand Perception Monitoring

Measure what stakeholders, clients, and the public really think about your financial brand. Detect perception shifts over time and adapt messaging to align with investor expectations, customer priorities, and broader market sentiment.

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Demographic & Geographic Analysis

Break down audience data by role, location, and behavior. Discover how sentiment and conversation topics vary across regions or demographics, and personalize campaigns to resonate where it counts most.

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Influencer Campaign Monitoring

Monitor the real-time performance of influencers, analysts, and thought leaders. Ensure messaging stays compliant, consistent, and credible—while measuring reach and resonance across your audience.

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Multilingual & Hybrid Dialect Intelligence

Track conversations across global markets, hybrid dialects, and financial slang. Uncover tone and context that traditional tools miss so you can respond to sentiment shifts with cultural and linguistic precision.

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How We Helped the Top Brands

marketing

Micro-Influencer Signal Detection for Brand Advocacy

"DeepDive’s narrative signal engine mapped 65B+ Instagram and TikTok UGCs to surface the micro-influencer clusters driving real brand advocacy. We shifted budget to those creators and our campaign became materially more efficient."
21%
campaign budget saved
65B+
UGCs analyzed
communications

Real-time Seeded Attack Neutralization

“A coordinated smear was forming; our team didn’t see the network until DeepDive did. DeepDive pinpointed the profiles amplifying it, neutralized them and helped comms respond before it spiked.”
3x
faster response
2,300
seeded profiles identified
demand generation

Intent intelligence for demand signal discovery

“DeepDive’s intent signal engine surfaced an emerging demand pattern we weren’t tracking. We repositioned our brand and re-prioritized our roadmap and the unit economics told the story immediately.”
306%
ROI optimized
+243%
Net revenue retention
sales

Price-hike impact foresight from consumer signals

“The market jolted after the mid-fiscal price hike. DeepDive’s predictive read showed sentiment and intent drifting within days, so we focused retention where risk was forming, before it showed up in quarterly reports.”
7,000+
conversations analyzed over 5 months
digital marketing

Consumer perception analysis for better market fit

“DeepDive revealed what prospective students actually cared about: by program, by region, by pain point. We tuned our narrative and the engagement lift followed.”
41%
increase in student engagement
300K+
conversations analyzed
strategy

Boycott narrative redirection at scale

“Negative sentiment began clustering around boycott chatter. DeepDive’s narrative signals made the pivot clear. We launched Sting to redirect attention and the conversation mix swung back in our favor.”
57%
reduction in negative sentiment
community

Fan engagement amplification through semantic drift analysis

“We stopped guessing what fans felt and started matching it. With real-time semantic processing, we adjusted content in-flight and engagement surged.”
115%
lift in fan engagement

See it in action

Discover How Audience Intelligence can help your brand grow