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Transform social buzz into Actionable Insights with Social Listening AI

Unlock hidden insights from public and private groups, hybrid dialects,
and niche communities where your real audience talks.

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Monitor Trust, Manage Reputation & Understand Customer Needs

In financial services, reputation is currency. DeepDive helps banks, fintechs, insurance providers and other financial institutions stay ahead of public sentiment, monitor brand trust, and uncover what really matters to customers, all while reducing reputational risk.

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Trusted by

Trusted by industry leads

Finance is more than just numbers now

The finance world is no longer just about numbers, it's about narratives. Customers are turning to social platforms to form opinions, share frustrations, and celebrate financial wins. Understanding their evolving expectations isn’t optional, it’s business-critical.

39%

39% of Gen Z say social media is their primary source of financial education, far higher than family, school and college.

195%

195% increase in searches for “investment tips” on Pinterest in 2021, with similar search terms also exploding in popularity.

47%

47% of millennials say social media has had a positive impact on their finances, and 57% of Gen Z believe the same thing.

Make Every Market Signal Work for You

The finance world is no longer just about numbers, it's about narratives. Customers are turning to social platforms to form opinions, share frustrations, and celebrate financial wins. Understanding their evolving expectations isn’t optional, it’s business-critical.

Track demand spikes to know which financial products people really want.

Uncover competitor weak spots and market gaps your brand can own.

Detect early signs of crises before they damage your brand.

Understand consumer attitudes & behaviors, based on hard data.

Ensure complaints and queries on social are dealt with promptly.

Discover micro-influencers who drive real finance conversations.

Create thought leadership content based on what your audience cares about.

Identify brand advocates, detractors, and what’s driving each.

DeepDive Features

Where We Come In

Explore how DeepDive turns social chatter into real business intelligence—across every platform, dialect, and community.

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Sentiment Analysis

Distill actionable insights from millions of financial conversations, reviews, and niche forums. Understand how sentiment shifts during market turbulence, new product rollouts, or crises, then automate reporting to keep your teams aligned and informed.

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Trend & Keyword Analysis

From crypto and ESG investing to policy shifts, discover what your audience is paying attention to, weeks before it becomes mainstream. Track real-time keyword surges, industry debates, and regulatory developments to stay ahead of the curve.

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Crisis Management

Trust is the backbone of the financial industry. Identify early warning signs of negative sentiment, misinformation, or media spikes. Respond swiftly to protect brand equity, prevent compliance risks, and reinforce stakeholder confidence.

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Competitive Analysis

Benchmark your share of voice, sentiment strength, crisis response, and thought leadership against competitors. Identify whitespace, sharpen positioning, and build strategies that give you a competitive edge in a crowded market.

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Brand Perception Monitoring

Measure what stakeholders, clients, and the public really think about your financial brand. Detect perception shifts over time and adapt messaging to align with investor expectations, customer priorities, and broader market sentiment.

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Demographic & Geographic Analysis

Break down audience data by role, location, and behavior. Discover how sentiment and conversation topics vary across regions or demographics, and personalize campaigns to resonate where it counts most.

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Influencer Campaign Monitoring

Monitor the real-time performance of influencers, analysts, and thought leaders. Ensure messaging stays compliant, consistent, and credible—while measuring reach and resonance across your audience.

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Multilingual & Hybrid Dialect Intelligence

Track conversations across global markets, hybrid dialects, and financial slang. Uncover tone and context that traditional tools miss so you can respond to sentiment shifts with cultural and linguistic precision.

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How We Helped the Top Brands

Analyzed Impact of a Mid-fiscal Price Hike in the Tobacco Industry

Following a rare price hike, DeepDive revealed early signs of churn, purchasing behavior and brand-switching intent — well before the impact showed up in earnings.

23%

Surfaced sentiment shifts that preceded BAT’s 23% YoY profit drop in Q1’25.

Extensive Report Coming Soon

Repositioned Their Brand to Unlock 306% ROI

Praava Health identified demand of a specific product with DeepDive’s Keyword Analysis

243%

Improved NRR (Net Revenue Retention)

Extensive Report Coming Soon

Defended Brand Reputation through Seeded Content Detection

When the crisis alert hit, bKash uncovered 2,300+ profiles spreading seeded attacks and responded to protect community trust before backlash spiked.

3X

Responded faster to recover brand confidence

Extensive Report Coming Soon

Optimized Brand Advocacy through smarter UGC analysis

Olay analyzed over 65 billion UAE video views on Instagram and TikTok to surface high-performing microinfluencers generating organic brand advocacy

21%

Saved on on campaign budget by leveraging microinfluencers

Extensive Report Coming Soon

Mapped unmet student demand through market intelligence and rebranded to strengthen market fit.

DeepDive analyzed 300K+ conversations around higher studies to uncover spikes in student interest and pain points faced around foreign degrees. UCBD used these insights to tailor its outreach to match evolving demand and boost student engagement.

41%

Boosted student engagement by 41% after communication strategy refinement.

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See it in action

Discover How Audience Intelligence can help your brand grow

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