Understand How Your Customers Truly Feel — At Scale
Decode emotions, uncover hidden signals, and make smarter decisions with DeepDive’s advanced Sentiment Analysis.
Trusted by industry leads
Decode emotions, uncover hidden signals, and make smarter decisions with DeepDive’s advanced Sentiment Analysis.
Uncover insights from every corner of the digital world with our advanced AI tools. Transform conversations into actionable strategies.
Companies that use emotion detection in customer feedback see a 19% increase in customer satisfaction scores (CSAT) (Source: Qualtrics, 2023)
Brands leveraging sentiment analysis see up to 25% reduction in churn by proactively addressing negative sentiment. (Source: Bain & Company, 2022)
Brands tracking sentiment at the product level are 2x more likely to catch and resolve feature issues within the first week.(Source: McKinsey, 2022)
Unlock insights, monitor competitors, and safeguard reputation with DeepDive's advanced tools.
Move beyond surface level conversation detection. DeepDive identifies happiness, anger, frustration, and excitement across millions of conversations in real time — helping you connect on a deeper, emotional level.
Go beyond positive or negative. Detect purchase intent, churn risk, advocacy signals, and more — empowering your team to act faster based on real emotional triggers, not guesses.
Using natural language processing and machine learning for accurate sentiment insights.
Uncover how customer emotions across events or time. DeepDive visualizes how customer sentiment shifts across campaigns, launches, and crises — so you’re never caught off guard.
Following a rare price hike, DeepDive revealed early signs of churn, purchasing behavior and brand-switching intent — well before the impact showed up in earnings.
Surfaced sentiment shifts that preceded BAT’s 23% YoY profit drop in Q1’25.
Praava Health identified demand of a specific product with DeepDive’s Keyword Analysis
Improved NRR (Net Revenue Retention)
When the crisis alert hit, bKash uncovered 2,300+ profiles spreading seeded attacks and responded to protect community trust before backlash spiked.
Responded faster to recover brand confidence
Olay analyzed over 65 billion UAE video views on Instagram and TikTok to surface high-performing microinfluencers generating organic brand advocacy
Saved on on campaign budget by leveraging microinfluencers
DeepDive analyzed 300K+ conversations around higher studies to uncover spikes in student interest and pain points faced around foreign degrees. UCBD used these insights to tailor its outreach to match evolving demand and boost student engagement.
Boosted student engagement by 41% after communication strategy refinement.
Discover how our solutions have transformed businesses by reading our client testimonials. Our customers share their experiences and the impact we've made.
“DeepDive transformed our social strategy! We now capture insights from every corner of the web, turning conversations into actionable intelligence.”
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