Transform social buzz into Actionable Insights with Social Listening AI

Unlock hidden insights from public and private groups, hybrid dialects,
and niche communities where your real audience talks.

When You’re in the Business of Experience, Every Conversation Counts

In travel and hospitality, every review shapes your future. DeepDive empowers hotels, airlines, tour operators and booking platforms to anticipate traveler needs, understand audience sentiment, and turn feedback into actionable strategies—all while safeguarding your reputation in a hyper-connected world.

Trusted by

Trusted by industry leads

Travel is Driven by Stories, Not Just Bookings

Today’s travelers don’t just plan trips, they live them online. From Instagram-worthy moments to viral complaints, social narratives define destinations and brands. Miss these conversations, and you miss the chance to inspire, retain, and grow.

72%

72% of travelers post vacation photos on social media, sharing their experiences in real time and influencing others’ travel decisions. Know if they’re talking about you.

84%

84% of Gen Z travelers say social media influences their travel plans, surpassing the impact of traditional brand marketing.

$30K

A single negative review can cost a hotel up to $30,000 in lost bookings each year-making real-time social listening essential for reputation protection.

Let Traveler Conversations Guide You

Whether you're managing a global flight network or a boutique resort, DeepDive brings clarity to the ever-evolving traveler voice.

Track guest sentiment around booking platforms, amenities, flights, or service touchpoints.

Monitor live sentiment on delays, cancellations, pricing changes, or policy feedback.

Understand how different age groups or regions engage with your brand or competitors.

Resolve social media complaints before they escalate.

Analyze influencer campaigns to see what’s building trust (and what’s not).

Identify loyal advocates and detractors shaping your brand narrative.

Create smarter guest experience and content strategies rooted in actual feedback.

Surface regional trends in travel preferences, stay types, and destination interest.

DeepDive Features

Where We Come In

Explore how DeepDive turns social chatter into real business intelligence—across every platform, dialect, and community.

Talk to experts
image of diverse group collaboration (for a hr tech)

Sentiment Analysis

Distill actionable insights from millions of financial conversations, reviews, and niche forums. Understand how sentiment shifts during market turbulence, new product rollouts, or crises, then automate reporting to keep your teams aligned and informed.

Learn More
image of diverse group collaboration (for a hr tech)

Trend & Keyword Analysis

From crypto and ESG investing to policy shifts, discover what your audience is paying attention to, weeks before it becomes mainstream. Track real-time keyword surges, industry debates, and regulatory developments to stay ahead of the curve.

Learn More
image of diverse group collaboration (for a hr tech)

Crisis Management

Trust is the backbone of the financial industry. Identify early warning signs of negative sentiment, misinformation, or media spikes. Respond swiftly to protect brand equity, prevent compliance risks, and reinforce stakeholder confidence.

Learn More
image of diverse group collaboration (for a hr tech)

Competitive Analysis

Benchmark your share of voice, sentiment strength, crisis response, and thought leadership against competitors. Identify whitespace, sharpen positioning, and build strategies that give you a competitive edge in a crowded market.

Learn More
image of diverse group collaboration (for a hr tech)

Brand Perception Monitoring

Measure what stakeholders, clients, and the public really think about your financial brand. Detect perception shifts over time and adapt messaging to align with investor expectations, customer priorities, and broader market sentiment.

Learn More
image of diverse group collaboration (for a hr tech)

Demographic & Geographic Analysis

Break down audience data by role, location, and behavior. Discover how sentiment and conversation topics vary across regions or demographics, and personalize campaigns to resonate where it counts most.

Learn More
image of diverse group collaboration (for a hr tech)

Influencer Campaign Monitoring

Monitor the real-time performance of influencers, analysts, and thought leaders. Ensure messaging stays compliant, consistent, and credible—while measuring reach and resonance across your audience.

Learn More
image of diverse group collaboration (for a hr tech)

Multilingual & Hybrid Dialect Intelligence

Track conversations across global markets, hybrid dialects, and financial slang. Uncover tone and context that traditional tools miss so you can respond to sentiment shifts with cultural and linguistic precision.

Learn More

How We Helped the Top Brands

marketing

Micro-Influencer Signal Detection for Brand Advocacy

"DeepDive’s narrative signal engine mapped 65B+ Instagram and TikTok UGCs to surface the micro-influencer clusters driving real brand advocacy. We shifted budget to those creators and our campaign became materially more efficient."
21%
campaign budget saved
65B+
UGCs analyzed
communications

Real-time Seeded Attack Neutralization

“A coordinated smear was forming; our team didn’t see the network until DeepDive did. DeepDive pinpointed the profiles amplifying it, neutralized them and helped comms respond before it spiked.”
3x
faster response
2,300
seeded profiles identified
demand generation

Intent intelligence for demand signal discovery

“DeepDive’s intent signal engine surfaced an emerging demand pattern we weren’t tracking. We repositioned our brand and re-prioritized our roadmap and the unit economics told the story immediately.”
306%
ROI optimized
+243%
Net revenue retention
sales

Price-hike impact foresight from consumer signals

“The market jolted after the mid-fiscal price hike. DeepDive’s predictive read showed sentiment and intent drifting within days, so we focused retention where risk was forming, before it showed up in quarterly reports.”
7,000+
conversations analyzed over 5 months
digital marketing

Consumer perception analysis for better market fit

“DeepDive revealed what prospective students actually cared about: by program, by region, by pain point. We tuned our narrative and the engagement lift followed.”
41%
increase in student engagement
300K+
conversations analyzed
strategy

Boycott narrative redirection at scale

“Negative sentiment began clustering around boycott chatter. DeepDive’s narrative signals made the pivot clear. We launched Sting to redirect attention and the conversation mix swung back in our favor.”
57%
reduction in negative sentiment
community

Fan engagement amplification through semantic drift analysis

“We stopped guessing what fans felt and started matching it. With real-time semantic processing, we adjusted content in-flight and engagement surged.”
115%
lift in fan engagement

See it in action

Discover How Audience Intelligence can help your brand grow