Unlock hidden insights from public and private groups, hybrid dialects, and niche communities where your real audience talks.
Unlock hidden insights from public and private groups, hybrid dialects, and niche communities where your real audience talks.
People and markets move fast, fueled by the conversations and culture happening across social. What resonated yesterday might fall flat today. DeepDive continuously listens across platforms, surfacing what your audience is influence by — right now — so that you stay relevant.
Once campaigns go live, it’s hard to trace what’s working and what’s not because emotion is not just engagement. Visibility into audience reactions and sentiment helps cut through the noise and track the insight that matters.
Today, consumers have the power of choice. Building brand loyalty is an omnichannel job, requiring social media managers with head, heart and hustle. Our tools streamline social media management while surfacing the audience insights you need to forge connection.
To grow your marketing strategy and get bigger budgets, you first need to prove ROI. That's where we come in. DeepDive makes reporting intuitive and insightful with interactive dashboards to measure, analyze, and showcase social media success across earned, owned, and paid activities.
Explore how DeepDive turns social chatter into real business intelligence—across every platform, dialect, and community.
Identify emotional cues that signal buyer hesitation, churn risk, or advocacy and take action at the right moment.
Track repeated frustrations, feature requests, or complaints across channels. Turn them into improvements — not lost revenue.
Spot what customers care about before it hits your inbox. From product complaints to pricing chatter, turn conversations into strategic plays.
Identify organic promoters, advocates, and community champions who influence buying behavior.
See how prospects and customers talk about your competitors. Use their weak spots to your advantage.
Capture customer feedback from across regions and cultural expressions — no nuance missed.
Understand which regions and segments are most engaged or most at risk and personalize your outreach accordingly.
Get ahead of service escalations by spotting sentiment shifts tied to specific experiences or product lines.
Following a rare price hike, DeepDive revealed early signs of churn, purchasing behavior and brand-switching intent — well before the impact showed up in earnings.
Surfaced sentiment shifts that preceded BAT’s 23% YoY profit drop in Q1’25.
Praava Health identified demand of a specific product with DeepDive’s Keyword Analysis
Improved NRR (Net Revenue Retention)
When the crisis alert hit, bKash uncovered 2,300+ profiles spreading seeded attacks and responded to protect community trust before backlash spiked.
Responded faster to recover brand confidence
Olay analyzed over 65 billion UAE video views on Instagram and TikTok to surface high-performing microinfluencers generating organic brand advocacy
Saved on on campaign budget by leveraging microinfluencers
DeepDive analyzed 300K+ conversations around higher studies to uncover spikes in student interest and pain points faced around foreign degrees. UCBD used these insights to tailor its outreach to match evolving demand and boost student engagement.
Boosted student engagement by 41% after communication strategy refinement.
Discover How Audience Intelligence can help your brand grow