Unlock hidden insights from public and private groups, hybrid dialects, and niche communities where your real audience talks.
DeepDive helps sales and CX teams uncover intent signals, track customer sentiment, and proactively respond to churn risks — so you never lose an opportunity you could have saved.
Likes, shares, and impressions are surface-level. DeepDive unlocks the “why” behind performance helping you deliver more strategic and actionable analysis.
By the time your engagement chart reflects a dip, the sentiment changed days ago. DeepDive helps you catch early signals in real time so that you can pivot faster.
Engagement isn’t just about timing or visuals. DeepDive maps sentiment and emotional drivers behind top-performing posts, so your team can replicate what resonates.
Your job isn’t just to pull numbers, it’s to translate them. DeepDive’s visual, insight-ready reports help you speak your leadership team’s language with less time and more impact.
Explore how DeepDive turns social chatter into real business intelligence—across every platform, dialect, and community.
Identify emotional cues that signal buyer hesitation, churn risk, or advocacy and take action at the right moment.
Track repeated frustrations, feature requests, or complaints across channels. Turn them into improvements — not lost revenue.
Spot what customers care about before it hits your inbox. From product complaints to pricing chatter, turn conversations into strategic plays.
Identify organic promoters, advocates, and community champions who influence buying behavior.
See how prospects and customers talk about your competitors. Use their weak spots to your advantage.
Capture customer feedback from across regions and cultural expressions — no nuance missed.
Understand which regions and segments are most engaged or most at risk and personalize your outreach accordingly.
Get ahead of service escalations by spotting sentiment shifts tied to specific experiences or product lines.
Following a rare price hike, DeepDive revealed early signs of churn, purchasing behavior and brand-switching intent — well before the impact showed up in earnings.
Surfaced sentiment shifts that preceded BAT’s 23% YoY profit drop in Q1’25.
Praava Health identified demand of a specific product with DeepDive’s Keyword Analysis
Improved NRR (Net Revenue Retention)
When the crisis alert hit, bKash uncovered 2,300+ profiles spreading seeded attacks and responded to protect community trust before backlash spiked.
Responded faster to recover brand confidence
Olay analyzed over 65 billion UAE video views on Instagram and TikTok to surface high-performing microinfluencers generating organic brand advocacy
Saved on on campaign budget by leveraging microinfluencers
DeepDive analyzed 300K+ conversations around higher studies to uncover spikes in student interest and pain points faced around foreign degrees. UCBD used these insights to tailor its outreach to match evolving demand and boost student engagement.
Boosted student engagement by 41% after communication strategy refinement.
Discover How Audience Intelligence can help your brand grow
