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AI-Powered Social Intelligence Platform

Fortify your brand with
actionable intelligence.

DeepDive tracks every mention, decodes every sentiment, and surfaces competitive insights across 10+ platforms. Act on what customers say, not what you assume.
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Trusted by 500+ brands across 30+ countries

14M+

Mentions Tracked Daily

10+

Platforms Monitored

Real-time

Brand Alerts

120+

Languages Supported

Transliteration

Cross-language texts

Why DeepDive

Your brand lives inside millions of conversations. DeepDive turns them
into intelligence.

Every day, thousands of people talk about your brand, your competitors, and your industry. Most brands find out too late, or not at all.

Step 1: Catch brand crises before they go viral

By the time your team sees a negative trend, it's already viral.
You're managing damage instead of preventing it.

Step 2: Own your competitive position with real data

Without clear data on Share of Voice and engagement benchmarks,
strategy decisions are made on instinct alone.

Step 3: Turn customer signals into revenue opportunities

Churn intent, feature requests, purchase signals. These insights drive
growth and they are hiding in social conversations right now.

Social Listening

Capture market signals and brand mentions the moment they emerge

From private Facebook Groups to TikTok comment sections, DeepDive captures every mention of your brand, products, and keywords in real time, across every platform your audience actually uses.

Real-time mention alerts with full engagement context

Keyword and hashtag tracking across 10+ platforms

Monitor public posts and private Facebook group discussions

Geographic heatmap pinpointing where conversations originate

Filter by intent: complaints, praise, inquiries, comparisons

16,924
mentions / month
490K+
total engagement
Real-time
data refresh
Competitor Intelligence

Own your position in the market through the power of data science

Share of Voice, engagement benchmarks, sentiment comparison, and competitor virality scores. DeepDive gives you the full competitive landscape so you know when to push harder and where you're already winning.

Share of Voice vs. up to 10 competitors

Competitor virality scoring and peak moment detection

Top-performing competitor content you can learn from

Side-by-side page performance benchmarking table

AI Sentiment Analysis

Decode the hidden patterns behind how your audience truly feels

DeepDive's AI dissects every conversation by emotion, not just keywords. Track sentiment over time, by topic, by channel. Get alerted when the tone shifts against you before it becomes a crisis.

Positive, Neutral, and Negative breakdown across all mentions

Net Promoter Score derived directly from social conversations

Monitor public posts and private Facebook group discussions

Trending topics by sentiment, surfacing what drives each emotion

Intent classification: service requests, churn signals, advocacy

Your audience is everywhere. So is DeepDive.

One platform. Complete cross-channel visibility. Aggregate conversations from every platform your audience calls home.
View All Blogs
+ LinkedIn, Reddit, Blogs, News sites, and more. New channels are added regularly.
Community Intelligence

Mobilize your brand advocates and influencers before competitors do

DeepDive maps the communities and influencers driving the most conversation about your brand, including private Facebook groups, so you can mobilize advocates and address critics directly at the source.

Top influencers ranked by conversation volume and reach

155+ communities identified, mapped, and sentiment-scored, including private Facebook groups

Community activity timeline across all groups

Influencer sentiment map identifying who promotes and who criticizes your brand

Risk Monitoring

Activate brand defense long before a crisis escalates.

Catch sudden spikes in negative mentions, track critical issues in real time, and get alerts before small complaints become full-blown negative PR.

Real-time engagement spike detection with severity scoring

Critical issue tracking ranked by PR severity

Negative press and regulatory concern monitoring

Instant alerts via email, Slack, or webhook integrations

Your audience is everywhere. So is DeepDive.

One platform. Complete cross-channel visibility. Aggregate conversations from every platform your audience calls home.
View All Blogs

DeepDive gave us eyes and ears across every Facebook group in our category. We caught a competitor campaign early and responded within 24 hours, something we had never been able to do before.

Sarah M.
Head of Digital Marketing, Prime Bank

The sentiment analysis is incredibly accurate, even for local-language content. We now track NPS through social conversations in real time. It has transformed how we report to leadership.
‍

Rahul K.
VP Brand Strategy, Eastern Bank

We identified the top 50 communities discussing credit cards and deployed targeted advocacy in 3 weeks. Our Share of Voice jumped from 5.7% to 9.2% in a single quarter.
‍

Nadia J.
CMO, Dutch Bangla Bank

What Becomes Possible with Early Signals

Different teams use DeepDive to answer different questions.
Talk to experts
Olay
Bkash
Praava Health
BAT
UCBD
Pepsico
Manchester City
marketing

Micro-Influencer Signal Detection for Brand Advocacy

"DeepDive’s narrative signal engine mapped 65B+ Instagram and TikTok UGCs to surface the micro-influencer clusters driving real brand advocacy. We shifted budget to those creators and our campaign became materially more efficient."
21%
campaign budget saved
65B+
UGCs analyzed
communications

Real-time Seeded Attack Neutralization

“A coordinated smear was forming; our team didn’t see the network until DeepDive did. DeepDive pinpointed the profiles amplifying it, neutralized them and helped comms respond before it spiked.”
3x
faster response
2,300
seeded profiles identified
demand generation

Intent intelligence for demand signal discovery

“DeepDive’s intent signal engine surfaced an emerging demand pattern we weren’t tracking. We repositioned our brand and re-prioritized our roadmap and the unit economics told the story immediately.”
306%
ROI optimized
+243%
Net revenue retention
sales

Price-hike impact foresight from consumer signals

“The market jolted after the mid-fiscal price hike. DeepDive’s predictive read showed sentiment and intent drifting within days, so we focused retention where risk was forming, before it showed up in quarterly reports.”
7,000+
conversations analyzed over 5 months
digital marketing

Consumer perception analysis for better market fit

“DeepDive revealed what prospective students actually cared about: by program, by region, by pain point. We tuned our narrative and the engagement lift followed.”
41%
increase in student engagement
300K+
conversations analyzed
strategy

Boycott narrative redirection at scale

“Negative sentiment began clustering around boycott chatter. DeepDive’s narrative signals made the pivot clear. We launched Sting to redirect attention and the conversation mix swung back in our favor.”
57%
reduction in negative sentiment
community

Fan engagement amplification through semantic drift analysis

“We stopped guessing what fans felt and started matching it. With real-time semantic processing, we adjusted content in-flight and engagement surged.”
115%
lift in fan engagement
FAQ

Questions worth asking.

Everything you need to know before your first brief, benchmark, or board deck.

Who is DeepDive for?

DeepDive is built for marketing, PR, and communications teams at brands that need to move fast. If your job involves brand reputation, competitive positioning, audience insights, or crisis response, DeepDive gives your team the data infrastructure to act on what the market is actually saying, not what was reported last quarter.

Which platofrms does DeepDive monitor?

DeepDive tracks conversations across Facebook (including private groups), Instagram, TikTok, YouTube, X/Twitter, and Google Reviews. Coverage also extends to LinkedIn, Reddit, news sites, and blogs. New channels are added regularly as audience behavior evolves across the internet.

How is DeepDive different from a basic social monitoring tool?

Most monitoring tools count mentions. DeepDive goes further. It decodes sentiment, maps community influence, scores competitive Share of Voice, classifies purchase intent, and flags PR risks before they escalate. It is built for teams that need to act on intelligence, not just read reports after the fact.

Can DeepDive track conversations in private Facebook groups?

Yes. DeepDive is one of very few platforms that surfaces conversations from private Facebook groups, where some of the most candid brand discussions happen. This gives your team visibility into conversations your competitors simply cannot see, and a significant edge in both community engagement and reputation management.

How quickly does DeepDive surface new data?

DeepDive operates in real time. Mentions, sentiment shifts, and engagement spikes are surfaced the moment they emerge across every connected platform. Alerts reach your team instantly via email, Slack, or webhook so you can respond in minutes, not days.